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Status of my order

  • May 25, 2021
  • 1 Antwort
  • 45 Aufrufe

Hi I placed an order for a TV and when I check my status it says the order is closed but I haven't received the item. Can you help me at all with locating the item?

Thanks Kieran

1 Antwort

o2_Andrea
  • Team
  • May 28, 2021

Dear @Kieran2085 ,

 

welcome to our community. :mouse2:

I see that you have already contacted our hotline about this. The TV arrived at DHL on May 26th and you should be contacted by DHL for a delivery date.

Have you already heard something from there?

 

Kind regards,

Andrea