Hello just circling back and wanted to follow up with regards to the status of this request - Statement of Account and how much I still need to pay?

If you could get back to me, I would greatly appreciate it.

Thanks!

Dear @Paulitiko ,

are we talking about a mobilecontract or a cell phone you bought?
I need your phone number or customer number and the personal customer code/ID for legitimation.
For this purpose I will write you a private message from o2_Support.
Please be sure to get back to me in this post when you have answered the private message.

Kind regards,

Andrea

Dear @Paulitiko ,

I am still waiting for a respond of you. Do you still need support from us?

Kind regards,

Andrea

Hello Andrea, 

This is to inform you that I have paid the remaining balance amounting to 330.40 Euro last Dec. 30, 2020.

Please confirm to me that I have cleared my account, hence I have no longer credit balance needing to pay.

Please remove the images. These contain personal information and this is a public forum!

Images removed. 

Please let me know confirmation of account stated above. If you need proof of payment, kindly inform where to send it.

Thank you. 

Hi @Paulitiko, 

thanks for coming back to us here in our English community. 

In order to check your payment, I have just written a private message to you via @o2_Support. Please reply there as soon as possible. 

Afterwards, I will have a look if there are any amounts still open. 

Thanks a lot. 

Loving greetings,

Tobias

Hi @Paulitiko, 

thanks for all your details at @o2_Support. 

You wish to know if you have any open amounts still. 

I confirm to you that everything is payed and deactivated. You do not have any open payments. 

I hope I could help you with this information. 

Loving greetings,

Tobias