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shipping delayed

  • January 10, 2025
  • 10 Antworten
  • 112 Aufrufe
A
Besucher:in

Hi , I have ordered iPhone 16 pro max on 6 January 2025 and I still have not received any email for delivering confirmation. When I ordered you said it's available and it gonna take just few days .Also, I have to travel next week I don't know what I have to do. Am I going to receive it next week or should I cancel it ? 

Edit o2_Antje: Moved o2 My Handy to English Community / 10.01.2025

Lösung von bs0

​@Aniba Kira It’s gonna (sic) take a bit longer at the moment because o2 is catching up on orders that could not be processed in the past couple of weeks du to a logistics system change. What is the status of your oder?

10 Antworten

P
Einsteiger:in
  • Parketikas
  • Einsteiger:in
  • January 10, 2025

Ich habe am 2. Januar bestellt

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • Lösung
  • January 10, 2025

​@Aniba Kira It’s gonna (sic) take a bit longer at the moment because o2 is catching up on orders that could not be processed in the past couple of weeks du to a logistics system change. What is the status of your oder?

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
jsc
A
Besucher:in
  • Aniba Kira
  • Autor
  • Besucher:in
  • January 10, 2025

Omg , the  status is in progress 

jsc
Legende
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  • jscLegende
  • Legende
  • January 10, 2025

We think, Next week (till end of the week) you will get your order…

Pünktlich zum Release geliefert iPhone 17 Pro Max Silver 256GB nun in Kombination mit Watch Ultra 2 Black
o2_Lea
  • o2_LeaModeratorin
  • Moderatorin
  • January 11, 2025

Hello ​@Aniba Kira,

welcome to our o2 Community. 😊

It's not great that your order hasn't been shipped yet. Due to our shipping break over the holidays until January 6, there are currently delays. Great that bs0 and jsc have already been able to enlighten you. Your order will be processed as quickly as possible. 🍀

Kind regards, Lea

A
Besucher:in
  • Aniba Kira
  • Autor
  • Besucher:in
  • January 11, 2025

Thanks for your message 

Yes I believe that I hope to receive it next week 

o2_Daniela
o2_Daniela
  • o2_DanielaModeratorin
  • Moderatorin
  • January 11, 2025

With pleasure ​@Aniba Kira😊

I'll keep my fingers crossed that your order arrives soon.
If you have any further questions, please get in touch here🙂

Best regards
Daniela

Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
A
Besucher:in
  • Aniba Kira
  • Autor
  • Besucher:in
  • January 18, 2025

Hiii O2 , today is Saturday and I still didn't receive nothing,this is really too much I didn't expect that 

Should I send you my order number to take a look about it ?

jsc
Legende
Forum|alt.badge.img+30
  • jscLegende
  • Legende
  • January 18, 2025

Unfortunately it's no use here in the forum, the moderators can't tell you either. For information, please call the English-speaking hotline. Thank you.

Pünktlich zum Release geliefert iPhone 17 Pro Max Silver 256GB nun in Kombination mit Watch Ultra 2 Black
o2_Manga
  • o2_MangaModeratorin
  • January 24, 2025

​@Aniba Kira 

what is the state of affairs? Did you already get the phone by now? 

Please let us know if you finally got a shipping message. This is important for us to improve our processes continiously. 

Thanks to all who assisted you in this matter. 

Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
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