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Hi , I have ordered iPhone 16 pro max on 6 January 2025 and I still have not received any email for delivering confirmation. When I ordered you said it's available and it gonna take just few days .Also, I have to travel next week I don't know what I have to do. Am I going to receive it next week or should I cancel it ? 

Edit o2_Antje: Moved o2 My Handy to English Community / 10.01.2025

Ich habe am 2. Januar bestellt


@Aniba Kira It’s gonna (sic) take a bit longer at the moment because o2 is catching up on orders that could not be processed in the past couple of weeks du to a logistics system change. What is the status of your oder?


Omg , the  status is in progress 


We think, Next week (till end of the week) you will get your order…


Hello ​@Aniba Kira,

welcome to our o2 Community. 😊

It's not great that your order hasn't been shipped yet. Due to our shipping break over the holidays until January 6, there are currently delays. Great that bs0 and jsc have already been able to enlighten you. Your order will be processed as quickly as possible. 🍀

Kind regards, Lea


Thanks for your message 

Yes I believe that I hope to receive it next week 


With pleasure ​@Aniba Kira😊

I'll keep my fingers crossed that your order arrives soon.
If you have any further questions, please get in touch here🙂

Best regards
Daniela


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