Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Resubmit bill

  • October 26, 2021
  • 7 Antworten
  • 53 Aufrufe
R
Stammgast

Hi all, I just realized my last bill didn’t clear at my bank today. Could you please kindly resubmit the bill. Thanks.

Kind regards 

Richard

 

edit o2_Tobias: transferred from “o2 Mobilfunk: Rechnung” to our English Community

Lösung von bs0

If the direct debit failed because of insufficient funds you will need to transfer the outstanding amount to the account shown on the invoice. o2 will not make a further attempt to take money from your account until the balance us cleared.

    7 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • Lösung
    • October 27, 2021

    If the direct debit failed because of insufficient funds you will need to transfer the outstanding amount to the account shown on the invoice. o2 will not make a further attempt to take money from your account until the balance us cleared.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Tobias
    R
    Stammgast
    • richard_degh
    • Autor
    • Stammgast
    • October 27, 2021

    Hi thanks for the response.

    o2_Tobias
    • o2_TobiasTeam
    • October 29, 2021

    Hi @richard_degh, 

    nice to welcome you again here in our English Community. 

    I am happy that bS0 responded directly to your request. :thumbsup:  

    Is therefore everything clarified with your open payment?

     

    Loving greetings,

    Tobias

     

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    R
    Stammgast
    • richard_degh
    • Autor
    • Stammgast
    • October 29, 2021

    Hi @o2_Tobias 

    yes, that was helpful. I called customer service who also confirmed, so payment has been made. 
     

    Kind regards 

    Richard

    o2_Tobias
    • o2_TobiasTeam
    • October 29, 2021

    Hi @richard_degh, 

    oh, great, nice that everything is clarified now. 

    Then, have a nice weekend. 

    By the way, do you know that we have an English-speaking hotline: 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    R
    Stammgast
    • richard_degh
    • Autor
    • Stammgast
    • October 29, 2021

    @o2_Tobias 

    oh super! I don’t know that. Will make use of it next time, although I like to polish my Deutsch 😊

    Thanks and have a nice weekend too!

    Richard

    o2_Tobias
    o2_Tobias
    • o2_TobiasTeam
    • October 29, 2021

    Hi @richard_degh, 

    oh great, have much fun in polishing your German. 

    You may also do that by contacting our customers in German language in our “digital living-room”. Of course, you may also write in English. :wink:

    You find many different subjects there to talk about. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica