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Regarding to Cancelled Mobil Phone order


Benutzerebene 1

Hi yesterday i ordered a phone in installments without a tariff from o2, but they cancelled the order say ing the order cannot be executed, but i have a fear that i have given all the bank information and consent for the monthly deduction. What happens if they start deducting the money from my bank after even i have not received my order??

Edit o2_Bianca: Moved from o2 My Handy&Finanzierung to English o2 Community mobile

 

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Lösung von o2_Matea 16 February 2023, 11:35

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3 Antworten

Benutzerebene 7

Hey @SharmaJi ,
welcome to the o2 Community 🙂
If your order was cancelled yesterday and no contract was issued, you do not have to fear any monthly deduction.
You surely don’t have to bee afraid. There wont be a monthly deduction without a contract or your consent 🙂 
Kind Regards, Matea

Benutzerebene 1

@o2_Matea Thank you for your reply and I am relieved now. 

Kind Regards.

Benutzerebene 7

Always happy to help! If you do have further questios, don’t hesitate to ask 🙂

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