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Warum O2
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I am a new user to O2. But I found recharging a bit difficult in this network carrier. I added my bank details and tried to purchase combi pack M. I recharged but the ammount was not credited to my sim instantly . It was said in my O2 app that insufficient balance as the balance was not credited! So I cancelled the subscriptions and tried to purchase later when balance would come. What a coincidence ! the moment I cancelled the subscription, exactly that time my balance got credited, combi M pack got activated and also got unsubscribed at the same moment simultaneously  ! I lost my balance, my pack at the same moment!!! 🫠🫠🙂

 

After that I tried to recharge my number! but I got no option for instant recharge online! I activated auto recharge ! thats too didn’t work. I set date for auto recharge ! but alas I haven’t got the recharge! How can I recharge anytime I want like other sims online? 

 

I got my sim for 20 day! and I am still waiting to use the sim! 

Dear @Irtua ,

welcome to our community. 🏵️

I can see a top-up by voucher and the same amount by direct debit. You orderes a Prepaid S wehen there was no credit on your account and terefore a return debit fee was charged.

I have now reimbursed you for the return debit note costs and the first pack.

Kind regards,

Andrea


Thanks @o2_Andrea


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