Skip to main content
Warum O2
Warenkorb
 Service

Hi,

After I transfer my contract to another person, how can I stop monthly automatic payment from my bank account?

Thanks.

 

Edit by o2_Katja: Verschoben von Vertrag zu Englisch

Hi @Nick.Wei, 

 

welcome to our English Community. 

 

As you are not anymore the contract owner of the contract, you have no possibility to change anything. 

 

Can you contact the new owner of the contract and ask him to change his bank details? The new owner can use this document: SEPA 

 

I hope you manage to contact the new owner. 

 

Loving greetings,

Tobias

 

 

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica