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Warum O2
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Dear ladies and gentlemen,

I have the following problem, few years ago I purchased mobile with sim card from O2, there sim were not in use lately and the phone is locked after trying to figure the pin code too many times.

I cannot find the card where my chip came to check the puk number. I tried following the instructions on retrieving the puk number through the site, but it looks like it needs to have an account with the phone number linked.

I tried to make this account, but it sends a password to the sms and as my phone is locked, I can not access that sms.

Is there any way to get my pku code?


Thank you.

Hello @Alonzonfo, welcome at our community.

Thats a pitty and you already tried everything i would mention to you. The last help is, to call the Hotline.

I am sorry, that i can´t help you with this.

Kind regards, Ines.


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