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problem with activation prepaid number


Hallo

 

I still can't activate my number. I tried using the video option, so yesterday 05/09 I went to the DHL post in Senden where I submitted and signed the form, and submitted my passport for verification. Also the confirmation of residence.

 

My prepaid card ruffnummer:xxx

Simcard nr:xxx

 

Please help me activate my number, because now it doesn't allow me any of the options, and If you nees documents pictures as a proof i will send you.

 

 Best regards, Almin Cuturic


Edit: Moved from prepaid, 8.9.22, 15.10 Uhr o2_Micha
removed personal data, please do not post personal data in a public community.

Lösung von Almin10

Yes,now it is working.they aktivated me in o2 shop.thanks

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3 Antworten

o2_Micha
  • Moderator
  • 9874 Antworten
  • 8. September 2022

Hi @Almin10 welcome to our community board 💙
When i looked at yout prepaidnumber i can see that the number is already activated. Can you confirm the actual status?
Is it running properly?

kindly regards
Michael


  • Autor
  • Neuling
  • 3 Antworten
  • Lösung
  • 9. September 2022

Yes,now it is working.they aktivated me in o2 shop.thanks


o2_Matea
  • Team
  • 2214 Antworten
  • 27. September 2022

Hey @Almin10 , that’s great! Thank you for your update!


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