Problem to activate sim for homespot

Hello there!

Have you managed to activate the SIM, yet?

If not, we´d need to switch to PMs in order to exchange data.

Viele Grüße,

Kurt

Hello Kurt,

sim activation was already done via hotline support, thanks for asking.

Great!

Thanks for your feedback

Viele Grüße,

Kurt

Hi, 

It seems that I have a similar issue, even though the O2 says my simcard is activated, I cannot login to WLAN with the given password after inserting the simcard in my homespot as directed by the video.

My German is also not so good to call O2 in Germany.

I look forward to your response,

Thank you,

Hi there, 

thanks for your request concerning the activation of your homespot-card. 

In order to help you, I would like to write a private message to you in order to get the details of your card. Unfortunately, you are not anymore registered here in the English community. 

Could you already clarify your issue? If not, please register again in the community and come back to us. Here is an explanation how to do it: Registration at "Mein o2" and in our o2 Community 

I look forward to welcome you again in our English Community. 

Loving greetings,

Tobias

Hi there ,

I got my SIM card yesterday , I tried to activate it but I didn’t receive the welcome message I’m supposed to receive . In addition to that It shows “no service” and I’m not sure what I should do .

thanks

Hello @Frds 

did you restart your mobile phone? Normally it should work then and you’ll get the welcome message.

Best regards,

Michi