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Prepaid Sim Deactivated But Number Did Not Transferred


Hi, my prepaid simcard got deactivated after midnight as it is the day for the number change to the postpaid simcard today. However, my prepaid number was not carried to my postpaid simcard yet. Should I wait or be anxious about it :/ 

Lösung von MXP_Alex

Hi @expatDE

Don't worry yet, the porting does not work in real time. It may take a few hours.

Kind regards,
Alex

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2 Antworten

MXP_Alex
Star
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  • 1995 Antworten
  • Lösung
  • 21. Dezember 2023

Hi @expatDE

Don't worry yet, the porting does not work in real time. It may take a few hours.

Kind regards,
Alex


o2_Flo
  • Team
  • 13177 Antworten
  • 1. Januar 2024

Happy New Year @expatDE 
Has everything worked in the meantime? :) Would you like to give us some feedback?

Best regards,
Flo