prepaid bill

My balance completed so I toped up using the bank sms method on Monday and it's been 4days but no credit is showing up in my o2 account the money from my bank is debited as well I did instant transfer.

Please help me what to do it's hard to go out without Internet 
Edit o2_Bianca 01.12.25 10:04Uhr: Moved from o2 Prepaid to English o2 Community Mobile