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My postident verification for my O2 sim card is rejected and there is no reason specified by O2. When I tried for a re-verification by Video call, the person mentioned to contact customer support to delete my data field and re enter the data again. Whereas I'm from a foreign nation and don't have any sim to contact the customer support. And i don't find an email support available. It's really bad to have such an worst experience with o2

o2_Antje: Moved vom from Sim-Karte to English Community / 14.02.2023 

Hello @Dinesh_crazy888,

welcome to our o2 Community 😊

I would be happy to see how we can help you in this case. For data exchange I have sent you a private message which you will find in your personal inbox.

Best regards

Giulia

 


After support from the O2 Community Moderator only its possible to solve the activation issue.


Hello @Dinesh_crazy888,

I am very happy that everything is working finally 😊

For any further questions please let us know.

Best regards

Giulia

 


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