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porting prepaid number to O2 contract

  • July 17, 2023
  • 4 Antworten
  • 87 Aufrufe
A
Besucher:in

Hello

I already requested porting of my prepaid number to the new contract during the process, what I should do next? I don't need to release it from the current provider because it's prepaid. I also didn't receive a sms message yet asking for the number change. So when I receive the new sim Card I should register and request the number porting again or It should be automatically done since I already requested it during contract registration.

Thank you.

Lösung von Vilureef

Hello @Alola,

Call the old provider and have the number released for porting. This is then valid for 30 days. During this time, you should then ask to O₂ take your number with you.

Best regards

4 Antworten

Vilureef
Legende
  • Vilureef
  • July 18, 2023

Hello @Alola,

You have to release your prepaid number with the old provider (porting statement).

Best regards

-
A
Besucher:in
  • Alola
  • Autor
  • Besucher:in
  • July 18, 2023

Thanks for answer, can you tell me how to release the prepaid line?

Vilureef
Legende
  • Vilureef
  • Lösung
  • July 18, 2023

Hello @Alola,

Call the old provider and have the number released for porting. This is then valid for 30 days. During this time, you should then ask to O₂ take your number with you.

Best regards

-
o2_Flo
  • o2_FloTeam
  • Team
  • July 21, 2023

Hey @Alola,

Vilureef has given you the right answer here! Has everything worked out so far? Do you still need help?

Greetings,
Flo

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