Porting from O2 to another provider

Good Morining,

Since you have canceled your contract, you will lose the number after the contract expires. Unless you take the cancellation back or an employee of O2 can help you to release your number for porting but whether this is still possible since you have canceled the contract I do not know. Until an employee here will contact you, it can take up to 14 days due to very high demand for help.

With kind regards

Subject: Request for Urgent Porting of SIM number

I am writing to request the porting of my SIM number from [O2 Service Provider]  as soon as possible. 

The other provider(sim.de) needs confirmation from O2 to port the number what should I do for the same.

Hey @Alent,

is your question about pre or postpaid?

Greetings,
Flo

Hi,

I am trying to request release of my mobile number from o2 to other provider. I am not getting confirmation from o2.so i can do porting request to other provider.

Please help me.

Regards

mlakkamm

Hi ​@mlakkamm 

welcome to our community. Nice to meet you. 

What excatly is your contract? Prepaid card or postpaid?

Afterwards we will try to send you the right link to the website.

Greetings

Manga

Hello,

I am having a similar issue. I had a prepaid plan with O2 which ended a week ago. I still have some data left. I have sent multiple porting request through my new provider but the number is not being released.
Please advise

Regards

Shlok

You activate your phone number yourself in the customer portal.

I am not clear on how.

Go to SIM card and settings, then click "Unlock phone number".

Hi ​@Shlok 

welcome to our community. Pleasure to meet you. 🙂

Did you succeed to release your number to be ported to a new provider? Or are you still in need of assistance? 

Get back to us if there are further questions to be answered. 

Greetings and thanks to Bumer

Manga