Hi I want to port my number from o2 to Klarmobil,
I had tried to follow the explanation from other posts here for the topic, but those are all outdated, as well those urls doesn’t exist in Mein o2 portal.
Gelöst
Port prepaid number from O2 to klarmobil
Lösung von o2_Kathi
Hello
Welcome to our community 💙
You can have your prepaid number released for porting very quickly via the live chat, if it doesn't work for you in the My o2 app - have you tried this yet?
- Select: Tariff & Options -> Number portability -> Release number now. On the following page, you will see the data that must be provided to the new provider. The release will be confirmed by SMS and is valid for 30 days.
We have also created an article on this with lots of information.
Kind regards, Kathi
- Moderatorin
- 6906 Antworten
- Lösung
Hello
Welcome to our community 💙
You can have your prepaid number released for porting very quickly via the live chat, if it doesn't work for you in the My o2 app - have you tried this yet?
- Select: Tariff & Options -> Number portability -> Release number now. On the following page, you will see the data that must be provided to the new provider. The release will be confirmed by SMS and is valid for 30 days.
We have also created an article on this with lots of information.
Kind regards, Kathi
- 23621 Antworten
do you have prepaid or postpaid? With prepaid, the approval is only possible via the o2 app.
Einer Person gefällt das
- Moderatorin
- 6906 Antworten
Hello
I wanted to ask you after some time if everything went well with your number portability?
Please contact us again if we can help you.
Kind regards
Kathi 🌞
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