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Port my number from O2 to another provider


Hello,

I would like to port my number from O2 to another provider, how can I do the procedure? 

I was on a prepaid plan. and my phone number is 0176374XXXX93

Best regards

25.10.2022 10:04 o2_Katja moved to english mobile, from prepaid

 

Lösung von o2_Giulia

Hello @Levon K,

welcome to our o2 Community 😊

Please ask your new provider to take your phone number with you. Usually there should be a form for this. Your new provider will contact us directly about this.

If you have any further questions, please let us know.

Best regards

Giulia

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7 Antworten

o2_Giulia
  • Moderatorin
  • 20741 Antworten
  • Lösung
  • 25. Oktober 2022

Hello @Levon K,

welcome to our o2 Community 😊

Please ask your new provider to take your phone number with you. Usually there should be a form for this. Your new provider will contact us directly about this.

If you have any further questions, please let us know.

Best regards

Giulia


o2_Sven
  • Moderator
  • 15517 Antworten
  • 24. August 2024

Beiträge verschoben zu:

 


  • Neuling
  • 2 Antworten
  • 12. Oktober 2024

Hello, I want to port my number to a different provider and that provider is telling me to cantact my current provider that is o2 and have them realease my number, I have a prepaid sim and don't know German so I can't understand the hotline either, what do I do.


Bumer
Lehrling
  • 22821 Antworten
  • 12. Oktober 2024

You release your phone number in the o2 app.

 


o2_Gerrit
  • Moderator
  • 6548 Antworten
  • 17. Oktober 2024

Hello @Ryan davis,

welcome to our o2 Community 🙂

I see you already got great help by Bumer with wonderful screenshots how to release your number to be ported to your other provider. 

Could you already do it and contact your other provider again?

Best Regards,

Gerrit


  • Neuling
  • 2 Antworten
  • 17. Oktober 2024

Yeah I was able to port it, thanks

BR

Ryan


o2_Gerrit
  • Moderator
  • 6548 Antworten
  • 17. Oktober 2024

Thank you for your feedback, @Ryan davis 🙂

Have a nice day,

Gerrit


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