Hi @Kelvin 1600,

welcome to our English community.

In order to help you with the deactivation of your automatic credit renewal, I have just sent a private message via @o2_Support to you. Please reply there.

Afterwards, we will come back to this public thread again.

Thanks a lot.

Loving greetings,

Tobias

Hi @Kelvin 1600,

unfortunately we haven’t received a private message form you yet.
Please check your inbox (klick here) again. If you’ve answered the privat message, please send a message here also.

Kind regards
Juliane