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Hello, I left Germany 2 months ago after the end of Winter semester and the onset of coronavirus. I sent the forms to cancel my account early by mail due to leaving Germany, however I’m still getting charged. I’m not able to get in touch with anyone on the phone. I need to cancel this contract. Please please can someone from o2 service help me. 

Bleibe bitte mit deinem Anliegen in deinem bestehenden Thread 

https://hilfe.o2online.de/english-o2-community-mobile-43/i-have-been-trying-to-cancel-my-contract-and-i-m-still-getting-charged-533758

und warte dort auf die Antwort eines Moderators, danke für dein Verständnis!

Hi @k8adler,

 

thanks for your request.

 

As you opened already another thread under the link https://hilfe.o2online.de/english-o2-community-mobile-43/i-have-been-trying-to-cancel-my-contract-and-i-m-still-getting-charged-533758, I will close this thread for any further answers.

 

Loving greetings,

Tobias

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