Hi @Plangat ,

sadly, your account is not associated to contract, which is why I can’t take a look at the order just yet.

What kind of delivery was it? Was it a delivery of a new phone or a delivery after a phone repair?

In the first case, the return to us will most likely mean a cancellation of the contract. You should have received a mail confirming the cancellation. If that’s the case, you are free to order a new phone anytime you want.

If it is about a delivery after a repair, the repair department will get in touch with you in a few days to discuss the further steps.

Best regards,

Kurt