Hi,
I got an "pay in 3 days or we send it all for payment" message, because im due 2 month rates for a Note 10+ phone.
As You (in later text o2 Deutschland, not You personally) are probably aware, there is an global crisis with Coronavirus, what is directly affect economy and wage earning, even in rich country as Germany.
Because of that, i'm also affected and because of that i have issuses with some payments.
I know that corporations usually don't have feelings for end-users personal problems, but this is globaly affected situation and this is not the way to do.
Even i am aware that bills needs to payed, overdue for 2 months in this time is really not the reason to "threat" with charging me full price of the phone.
Therefore, i request that this process is revoked until start of the next month, since my salary is allways on last working day of the month.
Contract and/or phone number upon request.
Mfg,
Igor
