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Ordered eSim - When can I set up my phone?

  • September 8, 2020
  • 1 Antwort
  • 92 Aufrufe
G
Besucher:in

I ordered the no contract eSIM tariff for my iPhone (Unlimited Max for 54,99 per month).When will I receive the email to setup my eSIM on my phone and my mobile number?

 

edit o2_Manga: verschoben nach Englisch o2 Community: Mobile

Lösung von o2_Kurt

Hello @gaclus ,

 

welcome to the o2 Community :relaxed:

Your SIM will first arrive in physical form. You´ll be able to switch to the eSIM format shortly after that,

Without a base, an active contract with an activated sim, an eSIM activation is not possible.

 

Have ypu received the SIM-Card, yet?

 

Viele Grüße,

Kurt

1 Antwort

o2_Kurt
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  • o2_KurtModerator
  • Moderator
  • Lösung
  • September 12, 2020

Hello @gaclus ,

 

welcome to the o2 Community :relaxed:

Your SIM will first arrive in physical form. You´ll be able to switch to the eSIM format shortly after that,

Without a base, an active contract with an activated sim, an eSIM activation is not possible.

 

Have ypu received the SIM-Card, yet?

 

Viele Grüße,

Kurt

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