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order cancel

  • June 26, 2025
  • 6 Antworten
  • 50 Aufrufe
S
Besucher:in

Hi I want to cancel my laptop order which i ordered today

actually i want to buy samsung book 5 pro 360

but by mistake i ordered samsung book 4

so now i want to cancel my order

the order number is XXXXXXXXXXXXX
Edit o2_Bianca: 27.06.25 11:46Uhr: Order number removed

    6 Antworten

    Bollermann
    Legende
    Forum|alt.badge.img+46

    Hello ​@sawan sawan 

    send an E-Mail to  widerruf@cc.o2online.de 

    Don't forget all your personal Data and order Numbers. 

    be kind 🙂 or be quiet🤫
    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • June 27, 2025

    Hello ​@sawan sawan,
    welcome to the o2 community. Nice of you to contact us with your question. The tip from Bollermann is great. Have you already tried it this way? Can we still support you?
    Best regards, Bianca

    Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt
    S
    S
    Besucher:in
    • sawan sawan
    • Autor
    • Besucher:in
    • June 27, 2025

    hi ​@o2_Bianca I already sent an email but didn't replied

    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • June 27, 2025

    Hello ​@sawan sawan,
    When did you send the email? Did you receive a confirmation of receipt?
    Best regards, Bianca

    Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt
    S
    Besucher:in
    • sawan sawan
    • Autor
    • Besucher:in
    • June 27, 2025

    hi ​@o2_Bianca yes i received a automated confirmation

    and i sent it today's morning

    also please let me know its enough or i have to call o2 customer services

     

    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • June 27, 2025

    If you only sent it in this morning and received a confirmation of receipt, it will be processed as quickly as possible and you will receive an answer. ​@sawan sawan 🙂
    Best regards, Bianca

    Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt
    Bollermann
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