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Hello-

I only have my Auftragsnummer, I don’t yet have my O2 number- therefore I can’t create a MeinO2 account.  I need to start the process to bring my old number over and use it as my O2 number, and I need to change the mailing address for my SIM packet.  Both of these require login to MeinO2.

If a techniker from O2 would send me a message I will provide my Auftragsnummer so my account can be accessed.  I would appreciate any help.

Hi @Jackvoxstrange 

Welcome to our o2 Community

Its not possible to start the porting process before your o2 Number is activated.

This will take place after the simcard activation.  

If you need further assistance dont hesiate to contact us here via community.

Best Regards Matze

 


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