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Old Tariff New Device

  • April 8, 2021
  • 2 Antworten
  • 28 Aufrufe

Dear Team,

I would like to add a new device (mobile phone / tablet) to my current contract. I tried the “Contract Change & Extension” column, however, there were only options for data volume increase.

I saw an offer with 10GB + iPad Air, is it possible to change my current contract to this one? 

Thank you in advance.

Kind regards,

 

 

edit o2_Solveig: verschoben von Mobilfunk → English o2 Community : Mobile 

Lösung von o2_Tobias

Hi @Cathy0405

 

I am happy that you found our English Community. Nice to meet you here. 

 

Nice that you would like to extend your contract with an iPad Air. As we do not have any hardware-discounts together with the iPad Air, you just can order the device seperately. I have just sent an offer for you from the sender “o2 Newsflash”. Just have a look. 

 

We will check how you can extend your contract with a data-volume of 10 GB together with a good discount. 

As we will send the offer by e-mail, please have a look if your e-mail-address is still correct at “Mein o2”. 

 

Please have some days of patience. 

 

Loving greetings,

Tobias

 

 

2 Antworten

o2_Tobias
  • Lösung
  • April 14, 2021

Hi @Cathy0405

 

I am happy that you found our English Community. Nice to meet you here. 

 

Nice that you would like to extend your contract with an iPad Air. As we do not have any hardware-discounts together with the iPad Air, you just can order the device seperately. I have just sent an offer for you from the sender “o2 Newsflash”. Just have a look. 

 

We will check how you can extend your contract with a data-volume of 10 GB together with a good discount. 

As we will send the offer by e-mail, please have a look if your e-mail-address is still correct at “Mein o2”. 

 

Please have some days of patience. 

 

Loving greetings,

Tobias

 

 


o2_Solveig
  • Moderatorin
  • April 21, 2021

Hi @Cathy0405 ,

 

can we help you in any way?


Do you need more information?

 

Greetings, Solveig