odbijen zahtjev za pretplatu i mobitel,a racun od 120e pise da ce mi teretititi racun????

Ni broj,ni mobitel nikad stigli nisu za sto vi teretite moj racun sa 120e

Bitte auf Deutsch oder Englisch.

I never get my mob or nuber

Edit:o2_Lea/21.01.25/Verschoben aus: Where can I view my invoice? | O₂ Community

Hallo ​@Debela,

vielen Dank für deine Nachricht.
Ich schließe mich bs0 direkt einmal an, wir unterstützen dich hier in der Community gerne jederzeit in allen Fragen sowohl in deutscher als auch englischer Sprache.
Bitte beachte auch, dass unsere Community öffentlich ist und somit bitte keine persönlichen Daten wie zum Beispiel Kundennummern gepostet werden sollten.

Gruß
Antje

Odbili ste mi zahtjev za mobitel na pretplatu s brojem sad mi teretite racun sa 120e??

I never take mobile or nuber in 02.but i must pay 120e for what??

You don’t have a contract with o2? Then maybe it is a fake email.

No,i trade to have but you reacted me and i have e mall to must pay 120e ?i dont anderstend

Hello ​@Debela 😊

did you order a tariff and a smartphone from us?

Best regards,

Michi

Yes i order but you didnt give me.and i never get mobile and number.

Hello ​@Debela,

ah okay, I just wanted to make sure that the bill is not some kind of fake. 🙂

Because we have no personal data, could you please call our english support team? They can find out what went wrong and can help you with the order. If you call us, it would be nice if you have the bill ready to hand to tell our colleagues the customer number etc.

Best regards,

Michi

Mods zur Info das Anliegen ist doppelt im Forum 

I have only email,

Hello ​@Debela,

 if you cant call us, you can use our customer service chat. But this is not a specific english speaking chat, its in german. 

Best regards,

Michi

You didn't wante kontract with me and now it's 160e came to O2 but I never have contract with you and I didn't take mobile or SIM card nothing how you can send me Factor to pay once $160 I didn't get nothing from you 

Hey ​@Debela,

let’s have a clear look on that. 

We want to know, where this invoice comes from. 
Here in our community we can not look into your personal data to understand where this is coming from. We can only do that, if you are registered with an account, that is connected to that mobile contract of yours. If you want to do this, you have to register with a new account and write here. 

When filling out the registration here, make sure to click “I am a mobile customer”:
 

 After clicking onto the next page, fill out the remaining informations and answer us in this thread. 

The other way you could go, would be to call our english hotline and ask there for help. If you call them, it is best to make sure you have your PKK (personal customer number) with you, to authenticate yourself. 😊