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o2online.de redirected you too many times.

  • October 13, 2022
  • 4 Antworten
  • 42 Aufrufe
I
Besucher:in

Hi, can anyone help me? I want to order a new phone, but it cannot go through. I had the item in my cart but then there was notice that  o2online.de redirected you too many times.

I tried using Safari too but it is still the same. I have also cleared the cookies per the instruction, still the same.

 

 

    4 Antworten

    o2_Steffen
    • o2_SteffenTeam
    • Team
    • October 15, 2022

    Welcome to the Community @IamJinn. 💙

    I wanted to ask you again whether you still get this error message, now a few days have passed.

    Maybe it was just a litte issue in the System?

    Best regards

    Steffen

    Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
    o2_Marco
    • o2_MarcoTeam
    • Team
    • November 22, 2022

    Hi @IamJinn,

     

    we will be happy if you would give us an update. 🙂

     

    Best regards, Marco

    Was gibt´s Neues? - o2 News, zu finden unter https://hilfe.o2online.de/o2-news-3
    I
    Besucher:in
    • IamJinn
    • Autor
    • Besucher:in
    • November 22, 2022

    Hallo,

     

    When I tried it again, it went through but the order was rejected. I don’t know why.

     

     

    o2_Marco
    • o2_MarcoTeam
    • Team
    • November 26, 2022

    Hi @IamJinn,

     

    sorry to hear that. When you delete the cookies, then no other tab should be open at the same time. To delete the cookies is the only solution I know when this error plops in.

    At the last try you got the same error?

    Please log out, close all the Windows, open one, delete the cookies and go to our site.

    Good luck for the new try. 🤞

    When it fail again, then please post the last address which you can see in the browser before the error message appears.

     

    Best regards, Marco

    Was gibt´s Neues? - o2 News, zu finden unter https://hilfe.o2online.de/o2-news-3
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