O2 sim contract early contract termination

Hellon Team,

I got confirmation that my sim contracts will be terminated on Jan 10th 2026, but i might still receive the bill post termination for a month. But I would be closing my german bank account as well, so how to pay the last month bill ? 

Please let me know regarding this.

Thanks and Regards,

Pranav

Hello ​@PranavSrinivas,

you will receive notification about your bill via e-mail and can then check your bill via your Mein o2 customer account. Then you can transfer the amount of your bill to us:

Hypo Vereinsbank AG
IBAN: DE 16 7002 0270 0005 7131 53
BIC: HYVEDEMMXXX

For this to work you need to revoke your direct debit authorisation with us first, best via our contact form.

Best Regards,

Gerrit

Hello ​@o2_Gerrit ,

Thanks for the information. Sure I shall transfer to account as instructed. May I know how to revoke direct debit authorization ? Because my bank account shall be closed on same day as my O2 sim contract termination date.

Do I need to email any authority? It would be very helpful if you provide more info. 

Thanks and regards,

Pranav

Hello ​@o2_Gerrit ,

I saw the procedure to revoke direct debit authorization. I am already in my home country and its quite difficult to send a written letter now. If I was instructed earlier, I would have mentioned it too, when I sent written notice for contract termination. 

Could you please suggest some alternative for this. 

Thanks and regards,

Pranav

Hello ​@PranavSrinivas, I could switch your payment method from debit to transfer 🙂

Best Regards,

Gerrit

Hello ​@o2_Gerrit ,

Thanks for the information. Please do the needful by switching the payment method from debit to transfer. 

Also, I would be transferring from my Indian bank account once the last bill arrives, so could you please tell if I need to mention any other details along with the customer number in the reference while doing payment.

Thanks and regards,

Pranav

I have switched your account to transfer, your upcoming bill will not be debited, ​@PranavSrinivas 🙂

Important are the customer number for reference and our bank details as following:

Hypo Vereinsbank AG
IBAN: DE 16 7002 0270 0005 7131 53
BIC: HYVEDEMMXXX

Best Regards,

Gerrit

Hello ​@o2_Gerrit ,

Thank you so much for your timely response and assistance. 

Thanks again for the information and sure I shall transfer bill amount to the given account number.

Thanks and regards,

Pranav

You are welcome, ​@PranavSrinivas, please also keep us updated here whether everything went smoothly or not 🙂

Best Regards,

Gerrit

Yes, I'll keep you updated ​@o2_Gerrit .

Thanks and regards,

Pranav 

Hello ​@o2_Gerrit ,

I hope this message finds you well. 

I am about to transfer the final month’s bill amount, since I am making transfer from my Indian account, its asking for some more detailed information. 

1. Full name of the account holder
2. Recipient address
3. Swift code/ BIC

Please provide the above details to me as early as possible.

Thanks and regards,

Pranav

Hello ​@PranavSrinivas,

1. The name of the account holder: Telefónica Germany GmbH & Co. OHG
2. Recipient address: Georg-Brauchle-Ring 50 80992 München Deutschland
3. BIC: HYVEDEMMXXX

Best Regards,

Gerrit

Thanks a lot.

I will try transfer as early as possible. It might take some time to complete the transaction due to verification process.

Will keep you updated.

Thanks and regards,

Pranav

Hello ​@o2_Gerrit  and Team,

I have made transferred the final bill amount on 17th Jan 2026 and I have attached the payment receipt as well for your reference. Please confirm the if you have received the amount and payment receipt number is in the document shared.

Thanks and regards,

Pranav

xxx

edit o2_Gerrit 23.01.2026 persönliche Daten entfernt

Hello Team,

Could someone please confirm regarding the payment made for the last bill.

Thanks and regards,

Pranav

I have answered you in your other thread, ​@PranavSrinivas 🙂

Best Regards,

Gerrit