Skip to main content
Warum O2
Warenkorb
 Service

Hi,

I have bought a O2 Sim card and did verification via postident but still SIM is not activated.

Please help as during verification everything was ok and no concern raised.

Thanks

 

Edit: Moved to English Mobile - o2_Kurt

Hi @prav_pp ,

 

your account is not connected to a contract (or SIM), which is why I can’t look into any details just yet.

Is the card now active and usable? If not, have you tried to contact the Hotline in order to check the current status?

 

Best regards,

Kurt

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica