o2 sim

Bei der Auswahl habe ich eingegeben, dass ich ein neuer Kunde bin.  Ich habe das Programm gewählt.  Wenn Sie ein Programm auswählen, müssen Sie auch eine Telefonnummer haben.  Ich habe auch für meinen Kollegen bestellt und er hat eine SIM.

We can switch to english

Now i have SIM card but i can not call.

I activate my SIM on o2 web site,but is not working. I don't know what to do?!

EDIT: verschoben in Englisch  o2_Maria

I entered a 19-digit code.

Date of birth…..

But I didn't get any message,With phone number…..I turned off the phone and restarted it about a million times…always writes to me-Unregistered on the network…..I can't call or write messages.….It's been almost a month….For What I pay 50 euros a month?????

Your card is active,You can take full advantage of all services….But that's not true!!!!!!!

Hello @SaliSvK 

did you restart your phone after the activation? Normally there is a restart needed when the sim card is already inserted in the phone but not active. After the restart the sim card will be recognized in the o2 network and the coverage will show up in the display (o2-de).

best regards,

Michi

Hi @SaliSvK, 

in order to check what happened to your SIM-card, I have just written a private message via @o2_Support to you. Please reply there to my request. 

Thanks a lot. 

Loving greetings,

Tobias

Hi @SaliSvK, 

I just raised one more question at @o2_Support before I will give you an answer. 

Loving greetings,

Tobias

Hi @SaliSvK, 

thanks for all your messages at @o2_Support. 

Unfortunately, we could not find a solution to your issue concerning the missing sim-card as you personally cancelled this contract. 

But I hope that you are happy with your device Samsung Galaxy S21 5G 128GB, GREY+TAB A 8.0 WIFI. 

Maybe you are interested in this video of @FlashBox that compares the different S21-devices: 

(unfortunately in German)

Loving greetings,

Tobias