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o2 Roaming Charges in Switzerland

  • July 29, 2021
  • 2 Antworten
  • 9999 Aufrufe

I am having o2 postpaid connection which is having EU region coverage. Currently, I am roaming in Switzerland. I need to know if I will charged for my data and calls.?

please help me to answer.

 

Edit by o2_Katja: Moved to our English Community

Lösung von o2_Tobias

Hi @shaan4692

welcome to our English Community. Nice that you ask about the roaming-situation in Switzerland. 

As I see, your contracts include the “Roaming Basic Pay Go”. This pack is valid in the EU-countries (worldzone 1). Switzerland is not included as this country belongs to worldzone 2. 

Therefore, if you use mobile internet-connections in Switzerland, you are charged until the limit of 59,50 € per billing-period. It is very important that you do not deactivate the so called “Kostenschutz” - cost protection, otherwise you are charged even above the 59,50 €. 

I hope that I could help you with this information. 

 

Loving greetings,

Tobias

2 Antworten

o2_Tobias
  • Lösung
  • July 30, 2021

Hi @shaan4692

welcome to our English Community. Nice that you ask about the roaming-situation in Switzerland. 

As I see, your contracts include the “Roaming Basic Pay Go”. This pack is valid in the EU-countries (worldzone 1). Switzerland is not included as this country belongs to worldzone 2. 

Therefore, if you use mobile internet-connections in Switzerland, you are charged until the limit of 59,50 € per billing-period. It is very important that you do not deactivate the so called “Kostenschutz” - cost protection, otherwise you are charged even above the 59,50 €. 

I hope that I could help you with this information. 

 

Loving greetings,

Tobias


Klaus_VoIP
Legende

I personally prefer Roamiing Day Pack (1,99€/used day)  to avoid high bills: 

https://www.o2online.de/service/ausland-roaming/

But not for all tarif plans. Try it out.