Skip to main content
Warum O2 Service
Gelöst

o2 Roaming Charges in Switzerland

S
Neuling

I am having o2 postpaid connection which is having EU region coverage. Currently, I am roaming in Switzerland. I need to know if I will charged for my data and calls.?

please help me to answer.

 

Edit by o2_Katja: Moved to our English Community

Lösung von o2_Tobias

Hi @shaan4692, 

welcome to our English Community. Nice that you ask about the roaming-situation in Switzerland. 

As I see, your contracts include the “Roaming Basic Pay Go”. This pack is valid in the EU-countries (worldzone 1). Switzerland is not included as this country belongs to worldzone 2. 

Therefore, if you use mobile internet-connections in Switzerland, you are charged until the limit of 59,50 € per billing-period. It is very important that you do not deactivate the so called “Kostenschutz” - cost protection, otherwise you are charged even above the 59,50 €. 

I hope that I could help you with this information. 

 

Loving greetings,

Tobias

Zur Antwort springen
    War das hilfreich für dich?
    25% fanden die Informationen hilfreich

    2 Antworten

    o2_Tobias
    • o2_TobiasModerator
    • 11690 Antworten
    • Lösung
    • 30. Juli 2021

    Hi @shaan4692, 

    welcome to our English Community. Nice that you ask about the roaming-situation in Switzerland. 

    As I see, your contracts include the “Roaming Basic Pay Go”. This pack is valid in the EU-countries (worldzone 1). Switzerland is not included as this country belongs to worldzone 2. 

    Therefore, if you use mobile internet-connections in Switzerland, you are charged until the limit of 59,50 € per billing-period. It is very important that you do not deactivate the so called “Kostenschutz” - cost protection, otherwise you are charged even above the 59,50 €. 

    I hope that I could help you with this information. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    Klaus_VoIP
    Legende
    • Klaus_VoIPLegende
    • 31831 Antworten
    • 30. Juli 2021

    I personally prefer Roamiing Day Pack (1,99€/used day)  to avoid high bills: 

    https://www.o2online.de/service/ausland-roaming/

    But not for all tarif plans. Try it out.

    Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)

    Deine Antwort


    Allgemeine Nutzungsbedingungen der O₂ Community
    © Telefónica Germany GmbH & Co. OHG Telefónica