I bought the o2 prepaid M with 15gb. Last month the plan was working well, but today somehow O2 didn’t debit the money in my account, I receive a message asking to recharge that the plan would be automatically renewed.
i did that but the plan wasn’t, it automatically charged me 1 euros for a basic internet daily plan and now the offer with 15gb is no longer available there and I don’t know how to recovery my plan
Lösung von o2_ManuelaZur Antwort springen
welcome to our community! 😊
The promotional period ended on the 5. september, so the 15 GB cannot be renewed anymore.
Do you have the possibility to book another prepaid tariff for you?