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O2 prepaid M

  • 27 September 2022
  • 1 Antwort
  • 29 Aufrufe



I bought the o2 prepaid M with 15gb. Last month the plan was working well, but today somehow O2 didn’t debit the money in my account, I receive a message asking to recharge that the plan would be automatically renewed.


i did that but the plan wasn’t, it automatically charged me 1 euros for a basic internet daily plan and now the offer with 15gb is no longer available there and I don’t know how to recovery my plan


Lösung von o2_Manuela 1 October 2022, 13:09

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1 Antwort

Hello @Dsantos01 , 

welcome to our community! 😊

The promotional period ended on the 5. september, so the 15 GB cannot be renewed anymore.

Do you have the possibility to book another prepaid tariff for you?


Best regards, 


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