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O2 prepaid deactivated

  • February 25, 2024
  • 2 Antworten
  • 61 Aufrufe
X
Besucher:in

My O2 prepaid sim got deactivated on January because i didn’t recharge it for last 6 months.

Someone can please help me in reactivating it, so i can top up and continue using the services.

Lösung von o2_Bianca

Hallo @xj55dp,
if the SIM card has been deactivated due to lack of top-up, reactivation is unfortunately no longer possible. However, if you wish, you can order a new prepaid SIM card or buy one in a shop.
Kind Regards,
Bianca

    2 Antworten

    X
    Besucher:in
    • xj55dp
    • Autor
    • Besucher:in
    • February 25, 2024

    I did a top up of 15 Euro but I do not have the newtork.

    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • Lösung
    • February 28, 2024

    Hallo @xj55dp,
    if the SIM card has been deactivated due to lack of top-up, reactivation is unfortunately no longer possible. However, if you wish, you can order a new prepaid SIM card or buy one in a shop.
    Kind Regards,
    Bianca

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