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o2 Music subscription

  • September 19, 2022
  • 3 Antworten
  • 30 Aufrufe
M
Besucher:in

Hi Team,

 

Since last 2 months I am getting more Invoice(around 22 EUR’s), after going through this chat, I came to know that somehow Music subscription was activated for my account(even though I didn’t activated it). I didn’t find how to cancel the subscription. Can someone please look into this and cancel my subscription and refund the required amount

Thanks & Regards,

Manobhi

 

Edit o2_Sven 19.09.2022/15:15: Moved from an archived thread to it’s own thread in English o2 Community: Mobile

Lösung von o2_Andrea

Dear @Manobhi ,

welcome to our community. 🐿

I cancelled the subscription for you immediately and refunded the last two invoices. Does that suit for you?

Kind regrads,

Andrea

    3 Antworten

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • Lösung
    • September 22, 2022

    Dear @Manobhi ,

    welcome to our community. 🐿

    I cancelled the subscription for you immediately and refunded the last two invoices. Does that suit for you?

    Kind regrads,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    M
    Besucher:in
    • Manobhi
    • Autor
    • Besucher:in
    • September 23, 2022

    Thanks for quick response. Could you please confirm how I get my Refund amount. Will it be credited to my Bank account or will it deduct on next monthly bill?

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • September 27, 2022

    Dear @Manobhi ,

    you will receive the credits on your next bill. 😉

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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