Hey,
I have chose the O2 grow online offer and an iPhone 13 pro on a contract.
so im assuming that the o2 grow online is an offer for sim card behause today i got the phone but i didnt get any SIM card in the packet.
who should i contact about this
thank you!
Edit by o2_Manuela: Moved to English o2 Community: Mobile// 13.08.22, 20:17 Uhr
Hello
welcome to our community! 
Where exactly did you order your contract?
Normally the sim card arrives earlier or together with the mobile phone.
Did your sim card arrive in the meantime or should I take a look for you in our systems?
Best regards,
Manuela
Thanks for you reply Manuela,
I ordered it through your website, I haven’t recieved it no, just the phone at the moment.
Any updates please?
Hello
thank you for your reply.
I will take a look in the system for you, but before I need some data from you.
You will get a private message from o2_Support shortly.
Best regards,
Manuela
Hello
thank you for your private message.
I will order a new sim two new sim cards for you and will lock the “old” ones. (Two sim cards because you have a connect tariff)
You can give me a feedback when the sim cards arrive and you activated it them successfully.
Of course you can also write here any time, if you need further help.
Best regards,
Manuela
Edit by o2_Manuela: sentences adjusted// 18.08.22, 13:22 Uhr
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