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O2 Free unlimited smart flex OL.(LTE/5G) cancel


Hello

i am leaving Germany end of September and I want to cancel my o2 flex number.

As it is o2 free unlimited smart flex, how can I cancel it?

thank you in advance 

Lösung von schluej

MOIN,

Read this

https://hilfe.o2online.de/english-o2-community-mobile-43/extraordinary-cancellation-because-of-moving-abroad-458522

Your contract has „Flex“ in the name. So you could cancel the contract monthly for the next month.

Just use this link https://info.o2online.de/kuendigung/

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3 Antworten

schluej
Superstar
  • 15615 Antworten
  • Lösung
  • 23. August 2023

MOIN,

Read this

https://hilfe.o2online.de/english-o2-community-mobile-43/extraordinary-cancellation-because-of-moving-abroad-458522

Your contract has „Flex“ in the name. So you could cancel the contract monthly for the next month.

Just use this link https://info.o2online.de/kuendigung/


  • Autor
  • Neuling
  • 3 Antworten
  • 23. August 2023

Mine is flex without a contract which can be cancelled any month while this procedure for a person that have 2 years contract.


o2_Sven
  • Moderator
  • 15517 Antworten
  • 23. August 2023

Hello @R.abufara ,

you can just use the normal online form for terminating your contract as it is a flex contract. Just beware that our bills are always applied retroactively, so you’ll still receive a final bill after the end of the contract itself.

 

Kind regards, Sven


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