I got rejected for an iPhone 11 Pro Max 24 month contract today at the O2 store, however I received a Contract mail EPOS020xxxx1514851 with the PDF attachments. I hope I’m not charged a penny from my account.
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Did you also conclude a mobile tarif contract? Then it seems only the phone was rejected. If you don't want the tarif contract you will need to cancel it. One of the PDF documents should tell you how.
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