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O2 CONTRACT PURCHASING

  • April 30, 2021
  • 3 Antworten
  • 26 Aufrufe

HI, I order an Apple I phone 12 pro max online with 24 month contract yesterday and today I received an email from o2 to pay 1euro in  the link and when I opened the Telephonica link , they asked to give my online banking  ID and password to continue payment . I find this unfamiliar . What sholud i do?

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Lösung von bs0

You don't give Telefonica your banking username and password, you log in to your bank to make a transfer using a payment service called Klarna. If you want the phone, this is the only option.

3 Antworten

witti
Legende
Forum|alt.badge.img+20
  • April 30, 2021

Hi @Rashil 

If you want the contract you have to.

BW Witti 


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • Lösung
  • April 30, 2021

You don't give Telefonica your banking username and password, you log in to your bank to make a transfer using a payment service called Klarna. If you want the phone, this is the only option.


o2_Jessica
  • Team
  • May 2, 2021

Hello @Rashil,

give us a feedback when everything worked out fine for you!

Hope that you’ll get your new phone soon. :nerd:

Kind regards and have a nice evening

Jessica :tulip: