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Hi O2,

I have a 02 post paid contract and a handy contract both separately. I want to change my 02 postpaid contract to a prepaid one with 02 and keep my handy contract running normally. Can I do that, though the contract for postpaid ends on October,2021. Can i please do it? 

 

 

 

Edit o2_Giulia: moved to English o2 Community: Mobile

It's not possible to Change from o2 Postpaid contract to o2 Prepaid. You can cancel your contract to oct 2021. 

 

 

Adress

Telefonica Germany GmbH & Co OHG

Kundenbetreuung/Customer Service 

90345 Nürnberg 

 

Fax 01805 571766

 

 


Okay thanks for the information. Can I send a notice now for Oct 21? 


Yes, you can send it now 😉 

 


Do you have any template for that. I don’t have that number which is written on top of Contract. 


Hello @vaishnav9293,

 

welcome to our o2 community!

 

You can use this form to cancel your contract. Please find more information here.

 

May I ask why you want to change to prepaid, and can we possibly change your mind?

 

Kind regards

Giulia

 


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