Hi @knowItAll95, 

welcome again to our English community. Of course, I will help you to clarify your issue concerning the cancellation. 

• Did you get a cancellation confirmation?
• Did you check if you find a deactivation date on the last page of your invoice?

If you like to cancel your contract because of moving abroad, please fill out this form: extraordinary cancellation because of moving abroad

The procedure is mentioned here as well: instructions for cancelling the contract because of moving abroad

I hope, the information will help you. 

Loving greetings,

Tobias

I didn't get any confirmation of cancelation. My last date for termination was given as June 30th in o2 app.  I called the customer care and terminated in end of May. 

Me and my friend bought the phone on the same day and terminated it on the same day. His contact is terminated but mine isn't. 

It will be very hard for me to pay the contract amount every month being a student in this pandemic situation

Hi @knowItAll95, 

thanks for your quick reply. 

In order to check the situation with your cancellation, I have just sent a private message to you via @o2_Support. Please reply there to my request. 

Thanks a lot. 

Loving greetings,

Tobias

Hi @knowItAll95, 

until now, I did not get any response from you at @o2_Support. 

Is everything already clarified? 

If you have any further questions, just feel free to contact us here in our English community. 

Loving greetings,

Tobias