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Number portability from business to prepaid

  • November 2, 2019
  • 8 Antworten
  • 349 Aufrufe

Hello,

I have moved my number from my employer’s business account to a prepaid sim card but the old number is not activated. The operation was done at an official o2 shop and I was told it would be available instantly. 

new number is  xxxxxxxxx

Anyone can help with this ?

 

Nummer aus Datenschutz entfernt von Jogi

Lösung von Anonymous

I checked the form again. Moving from o2 Business to o2 Prepaid was not possible for a couple of months. Now it should work again. 

8 Antworten

Klaus_VoIP
Legende
  • November 2, 2019

When?

The move to another account needs around 10 days.


  • Autor
  • Besucher:in
  • November 2, 2019

When?

The move to another account needs around 10 days.

Hey Klaus,

I did it yesterday and what it told me I put my sim card in. Does it take 10 days to go from O2 business to prepaid as well?

Thanks for the help! 


  • November 2, 2019

Hi!

You had an o2 business contract or was the contract with another provider?

Wrong: Porting from o2 Business to o2 Prepaid is no longer possible.

 

edit: I checked the form again. Moving from o2 Business to o2 Prepaid is available again and should work.


Klaus_VoIP
Legende
  • November 2, 2019

Does it take 10 days to go from O2 business to prepaid as well?

Best solution - ask the shop. I have no idea how this was managed. 

 


  • Autor
  • Besucher:in
  • November 2, 2019

Hi!

You had an o2 business contract or was the contract with another provider?
Porting from o2 Business to o2 Prepaid is no longer possible.

I had o2 business through my work and the paper was done yesterday at an official o2 shop with the help of my employer so I would be surprised to now hear the operation is not possible. 

Does it take 10 days to go from O2 business to prepaid as well?

Best solution - ask the shop. I have no idea how this was managed. 

 

I would if I could go to the shop but I’m travelling and wouldn’t be able to have this information. Hopefully it’s possible to get help from an o2 rep via this community. 


  • Lösung
  • November 2, 2019

I checked the form again. Moving from o2 Business to o2 Prepaid was not possible for a couple of months. Now it should work again. 


  • Autor
  • Besucher:in
  • November 2, 2019

I checked the form again. Moving from o2 Business to o2 Prepaid was not possible for a couple of months. Now it should work again. 

Great and would you know if this is meant to be instant upon activating my o2 prepaid ?


Klaus_VoIP
Legende
  • November 2, 2019

NO!

7-14 days delay