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not renewing my contract

  • October 30, 2023
  • 7 Antworten
  • 45 Aufrufe

Good Morning,

 

i have a contract since 12/2021 and it will end next month i do not wish to renew the contract because i will sign another contract with O2 also.

 

how can i terminate my contract online and how to retain my current phone number because it is linked to everything.

 

kind regards,

Ge

01.11.2023 09:29 o2_Katja: verschoben aus Mobilfunkvertrag

7 Antworten

Bollermann
Legende
Forum|alt.badge.img+46
  • October 30, 2023

You can cancel it here: 

https://info.o2online.de/kuendigung/ 

 

when you have activated the new o2 sim, you can bring your number with this form  to the new o2 contract 

 

https://static2.o9.de/resource/blob/1105648/cbff7788e8c7cff412edec9d0f7734cd/internes-portierungsformular-download-data.pdf

 


  • Autor
  • Besucher:in
  • October 30, 2023

You can cancel it here: 

https://info.o2online.de/kuendigung/ 

 

 

thank you for the reply.

 

but i want to have the current number and also get a new number with the new contract


Bollermann
Legende
Forum|alt.badge.img+46
  • October 30, 2023

@gedawy 

 

Please read my complete answer now 😉 


  • Autor
  • Besucher:in
  • October 30, 2023

@Bollermann 

 

i did thank you for the help!😊


  • Autor
  • Besucher:in
  • October 30, 2023

@Bollermann 

 

unfortunately the second link is not working


Vilureef
Legende
  • October 30, 2023

Hello @gedawy,

look: https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular/

Porting is only possible once the new contract is active.

Best regards


o2_Ines
  • Moderatorin
  • November 5, 2023

Hello @gedawy, welcome at our community.

You got all the useful links wonderfully quickly.

Please feel free to come back here if you have any questions or would simply like to contribute something to our community. 😊

Kind regards, Ines.