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no internet

  • November 15, 2021
  • 1 Antwort
  • 28 Aufrufe

I have a huawei router with sim. From 6 days I have no acces to net. What should I do?

 

edit o2_Solveig: verschoben von Testberichte → English O2 Community Mobile

Lösung von o2_Tobias

Hi @Andreea D20

welcome to our English Community. Now your are in the correct area for your question. 

I regret that you are not able to use the mobile Internet at the moment. 

Did you already check if you see online in our livecheck any connection-issues in your area?

If you like you can also post a screenshot of that, but please without any personal details (out of data-security-reasons as this is a public community). 

I hope that you soon are able to use our network properly again. 

 

Loving greetings,

Tobias 

 

1 Antwort

o2_Tobias
  • Lösung
  • November 17, 2021

Hi @Andreea D20

welcome to our English Community. Now your are in the correct area for your question. 

I regret that you are not able to use the mobile Internet at the moment. 

Did you already check if you see online in our livecheck any connection-issues in your area?

If you like you can also post a screenshot of that, but please without any personal details (out of data-security-reasons as this is a public community). 

I hope that you soon are able to use our network properly again. 

 

Loving greetings,

Tobias