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No Caller ID problem

  • August 18, 2021
  • 1 Antwort
  • 49 Aufrufe
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Besucher:in

Hi, I have a problem with my number. I got my number yesterday. Right now, when I call someone, the other person sees my number as “no caller id”. Could you please guide me on how can I fix this problem or is there any way that you can solve it on my behalf? 

 

Thanks.

Lösung von o2_Manga

Hi @nkoksalan 

welcome to our community. :slight_smile:

There is a system failure concerning the caller ID. Within every new contract it is activated and can only be changed manually by our support. I did so. Please note this is not a realtime service. Restart your mobile phone tomorrow and it should work.

Greetings

    P

    1 Antwort

    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • August 18, 2021

    Hi @nkoksalan 

    welcome to our community. :slight_smile:

    There is a system failure concerning the caller ID. Within every new contract it is activated and can only be changed manually by our support. I did so. Please note this is not a realtime service. Restart your mobile phone tomorrow and it should work.

    Greetings

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