Need Help – Two Prepaid SIMs Activated by Mistake (International Student)

How a SIM card was activated without identity verification is a mystery to me.

You can cancel a card here: https://info.o2online.de/kuendigung/

Hi ​@Boomer !

Exactly, I ordered the Sim online and had put my IBAN, can you let me know what I should do?

You asked how to cancel the unnecessary SIM card.

You can cancel a card here: https://info.o2online.de/kuendigung/

I meant what do I do about the Identification , will it ask for it later ? 

No, if SIM cards are activated, no subsequent identification will take place.

Thank you !

I have cancelled my sim card using the link! 
Will i still be charged for this  sim card this month? This is a monthly cancellable card. 

Prepaid service will be cancelled immediately.

Hello ​@Jingi16,

welcome to our o2 Community 🙂

Great that Bumer could help you, thanks from me as well 🙂

Did you receive a confirmation that we have received your cancellation?

Best Regards,

Gerrit

Hello ​@o2_Gerrit !

So sorry for the late reply!
I did get the message that O2 has received my request to terminate my o2 contract.
But they said it will be terminated only on 18th of December (after a month). 
Is this how it is supposed to go about?
I thought it would be immediately cancelled?
Will i have to Pay for it for the month?

Yes, you have to pay until the end of the contract.

Hello ​@Jingi16 ,
there are no notice periods for prepaid services. 
However, the packs have a four-week term.
However, the phone number you used to register here in the community is not a prepaid contract.
Perhaps you have confused something here?
This is a flex contract. It has a notice period of one month. 
Kind Regards, 
Solveig 

Hi ​@o2_Solveig !

Oh i was not sure , i thought flex contract is same as prepaid when i spoke to someone over at the customer care. 
It does have a notice period of one month. So I am assuming , money would get cut for one month . Is there a way I can cancel it , I did get the mail that it will be cancelled in the coming month when I did it through :  https://info.o2online.de/kuendigung/

Is there something else i should do as well?
I am confused here , when I had put the other sim (which i am trying to cancel) , I was not able to unlock it at all. So had to use the other sim i got. 

Please let me know what is the best way forward. 

Thank you so much

Hello ​@Jingi16,

yes the second contract will now be cancelled next month.

For a period of14 days after ordering via our website or our hotline a revocation is also possible.

Did you try the activation via our activation website?

Best Regards,

Gerrit

Hi ​@o2_Gerrit !

Yes , I did use that activation website.