Hello O2 community,
my second sim card was locked because I entered my PIN incorrectly 3 times (i though i needed to enter my pin code of my second sim).
I need to restore it but I my PUK code is not working (I still have the card) and have no access to an account on Mein o2 (so please don’t ask me to go there to check my puk code).
I can't solve my problem via Hotline as I don't speak German.
Can you help me? I have my contract with me.
Order a new SIM card 29,99 or register your meino2. Or use the WhatsApp chat.
Hello Denner,
Order a new SIM card 29,99 : haha no thanks
register your meino2: how can I without recieving a smscode?
Or use the WhatsApp chat.: I guess I will not have a free wifi available all time
McDonald has free wifi
Hi
thanks for your message concerning your PUK.
Did you already find a solution in order to get access to your sim-card again?
You are right, a registration at “Mein o2” is not possible for you at the moment. If you are not willing to call our hotline, the only solution that is left over is to order a new sim-card as
Please read here the instructions: ordering and activation of a new sim-card
I hope I could help you with this information.
Loving greetings,
Tobias
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