Hello , I ordered an iPhone, and I was received a tracking number for the shipment. I opened the tracking site and it showed me the delivery date as Friday,i 7/19; Thursday, in 7/18, it showed me the delivery date is 18/7 at 9:30 !!! And I was at work on Thursday 
. The Order was returned to the sender. I want to receive my order. What should I do?
Best regards
re-order.
Guten tag, ich danke Ihnen
There will be no double order?
Edit o2_Kathi 21.07.24 Full quote removed
No. The return will automatically result in cancellation.
Good evening 
It's great that you've contacted us about this.
It's a shame that the order couldn't be delivered to you and was sent straight back to us 
Bumer was able to provide you with the right help quickly 
When you return the order to us, it is considered a withdrawal and will be checked and then canceled upon receipt.
You are welcome to order a new device from us at any time.
If you have any questions, you are welcome to write here again at any time 
Best regards, Kathi
Thank you for your help, I have already new Order done,
Always O2 Can do 
Best wishes
Ghassan
Edit o2_Kathi 25.07.24 Full quote removed
Hello 
Thank you for your positive feedback
I hope that everything will now work out with your new order and the delivery 
Please contact us again if you have any questions.
Best wishes, Kathi
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