in 18.11.2021 I have ordered in shop a product they say that will come for 1 week but has been 2 weeks now. in my account to my orders the product says it's complete but the status order says Pre–order. what is happening when will my product come ?????????
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Hi
a warm welcome to our English Community. Nice to meet you here.
Great, that you decided to order something from one of our shops.
What exactly is it?
Did you already contact the shop concerning the ordered product?
If you do not get a satisfying answer from the shop, just let me know. Then I will invite you to the private messages in order to check your order.
Loving greetings,
Tobias
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