my internet connection doesnot work

Hi @gafursamet 

There are currently restrictions on prepaid contracts. However, these are already being processed.

BR

Hello,

Thanks so much for fast answer. I wonder that when it can be fixed because i work in Lieferando and tomorrow morning i have a shift so i will need to use my connection?

Thanks-best regards

@gafursamet You are welcome.

Best keep an eye on the thread I posted above. Any updates will be posted there by the mods.

BR

Hello @gafursamet,

thanks to @SethVanDoom you already got all needed information. That help is much appreciated - especially in such cases where many people have the problem at the same time I’m even more happy about your help (if that is even possible)

I'm very sorry that we can't say for sure right now whether you will be able to use everything normally tomorrow morning. We very much hope for a quick solution to the problem!

Kind regards
Jessica

Hi, my internet does not work at all or sometimes very very week. Would you please guide me?

Best regards,

Mahshid

Hey @Mdanesh,

Welcome to the o2 community 💙
Can you describe the situation in a little more detail? Is it about mobile or DSL? Is the interference currently still present or was it only there for a short time? 

Greetings,
Flo